A customer service representative needed in a rentals (event) company in Lekki phase 2

A reputable event rentals company located in Lekki Phase 2 is seeking a dedicated and professional Customer Care Representative to join its growing team. This role is ideal for an individual who is passionate about delivering excellent customer service and thrives in a fast-paced, client-focused environment.

Key Responsibilities:

Respond promptly to customer inquiries via phone, email, and social media platforms

Provide accurate information about rental products, pricing, and availability

Handle customer complaints professionally and ensure timely resolution

Process bookings, confirmations, and follow-ups with clients

Maintain proper records of customer interactions and transactions

Collaborate with the operations team to ensure smooth service delivery

*Requirements:

Minimum of OND qualification (HND/BSc is an added advantage)

Proven experience in customer service or a similar role

Strong communication and interpersonal skills

Good problem-solving abilities and attention to detail

Proficiency in basic computer applications

Ability to work independently and as part of a team

*Salary and Benefits:

Monthly salary ranging between ₦150,000 – ₦200,000 (based on experience and performance)

Opportunity to grow within a dynamic and creative work environment

Exposure to the events and hospitality industry

The ideal candidate must be customer-oriented, well-organized, and able to maintain a positive attitude under pressure. Prior experience in an events or rentals company will be considered an advantage.

If you are enthusiastic about creating excellent customer experiences and want to be part of a vibrant team, this opportunity is for you.

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